Key Auto Sales

Customer Feedback
Key Auto Sales

As customer satisfaction is of upmost importance to us we strive to provide exceptional service to our customers. Because of this we are proud to say that we attract a high level of repeat business. Please read below comments made by some of our customers.

Great service. Friendly, efficient service from Ricky. I had a to purchase a vehicle for a company from a distance without actually seeing the vehicle, and from ordering on Friday afternoon to Ricky delivering the vehicle on Monday morning, everything ran really smoothly. Clean little car at a decent price. Would definitely recommend Key Auto Sales. Thanks Ricky.

- Anon

Quick call back from original contact. Very professional, knowledgeable and friendly, which made for a seamless transaction. We were offered the expected price for our car and part exchanged, for exactly the car we had been looking for. We picked our new car up, it had been serviced, MOTd, valeted and all paperwork completed. We could not be happier. Ricky had great stock on the forecourt, and to be honest there were perhaps another 3 we could have picked from. Highly recommended.

- Anon

Brilliant service from Simon, informative, no pushy sales and clear and concise communication...

- Tom Beckwith

Key Autos's are in my opinion are very professional company. From the start to finish they very helpful and obliging , they brought the car to my home for my inspection, and never put pressure on me to purchase the car. Once i had agreed to purchase the car, Simon the salesman did the transaction in the comfort of my home and with his help purchase the car and had it on the road in two hours.

- Anon

Bought a Skoda Octavia from here, never bought from a dealer and the service was outstanding. Any thing I queried or asked got resolved and sales was not pushing to make the sale, am very pleased with the service received, even had car dropped off to my home and comes with 6 month warranty. Car runs like a dream. Will definitely recommend and use again.

- Tony Wilde

Well pleased with the professional and friendly service offered by this car dealership. Check it out too and you'll be pleasantly surprised! Thanks to Simon and Dawn for excellent customer service.

- Juno Rodigan

Bought my Ford kuga with the Assistance of Ricky, he was so helpful with the car and went out of his way to help me. Made everything so easy for me, such a Lovely man Would highly recommend.

- Samantha Rolfe

I was a new customer and every aspect of the service was first class as far as I was concerned. I would certainly be happy to recommend them to others.

- Barry Walton

Very good service bent over backwards to make sure my new car was ready Very friendly and did things to my scale good job

- Darrell Adams

Bought a bmw x3 from Simon today vary helpful man from start to finnish .we spent 2 hrs sorting things out .wot a nice man . The car is the nutts will recommend key autos and would definitely use again

- Mark Pearson

Brought my Ford kuga with the Assistance of Ricky, he was so helpful with the car and went out of his way to help me. Made everything so easy for me, such a Lovely man Would highly recommend

- Samantha Rolfe

Simon was very helpful in finding me my perfect car. He was honest, reliable and quick. I couldn’t be more grateful for what him and his team have done for me. The car is fabulous and I am in love. He’s there with me along the whole journey and I couldn’t recommend him more. So thank you to you guys. Holding the keys now to my new car makes me feel so much happier and has made my life as a key worker so much easier.

- Kathryn Rutherford

Got a car from key auto sales, must say very friendly and very helpful when it came to getting the car and I am very happy with the service they provided! would recommend

- Adam Baker

Fantastic service from Simon - recently purchased a Mini from Key Autos Extremely helpful, professional and honest. Car is excellent, Simon ensured it was checked and serviced before we purchased, and kept us up to date. Highly recommended .....

- Paul Craig

Great value and service and friendly sales men

- Lauren Winney

Brought My Nissan Micra from Simon yesterday was very impressed with the service I received ,Very honest guy I would recommend this company to anyone choosing their next car 100 per cent .

- Natalie Ramsden

Brought a ford b-max from these guys brilliant service very friendly and very helpful no matter what time it was simon was always the other end of the phone to answer any questions we had very happy would 100% recommend

- Trevor White

A very well handled purchase from the team at Key Auto Sales! Simon and Ricky went above and beyond to find out the relevant information I wanted about the car as well as remaining open later on a cold Saturday evening in order for me to view the car and purchase. Very happy with the car and would definitely be back to purchase another if need be! Thanks for your time and patience with the sale, most appreciated!

- Rav Kalsi

If you want a second hand car these guys are excellent. I’m pretty difficult to please but the service, not being pushy but any help you want they go out if their way. We wanted a little run around, we saw the perfect one in their garage but as a female knowing little about cars and not knowing anything about them, I was dubious. Seriously Simon who we dealt with is lovely. So helpful, answered all our questions, sorted everything out we required and more, we test drove the car and bought it. Best service I have ever received from a second hand garage. These guys go by word of mouth and I wouldn’t hesitate in returning. Have told all our friends with kids ready to drive. They deserve to do well. Many thanks we are absolutely delighted!!!

- Lorraine Arnold

Rick and Simon have been fantastic throughout buying my new car. They’re friendly, professional, and went above and beyond to provide amazing service, I highly recommend them.

- Sarah Easey

Bought a car from Simon and from the start was not a pushy salesman. He was very informative throughout. Put up with my bored daughter playing tiktok loudly whilst he was trying to sort paperwork. He had the car turned around in a couple of days and sorted any problems/queries quickly and promptly. Throughly recommend. Thank you

- Kellie Russell

I brought a car from this company and were very helpful. I definitely recommend this company and happy with my new car

- Tanya Amerio

Bought a Honda CRV from Simon, so far it's performing really well. Simon goes the extra mile to make sure his customers are happy with their purchase. I was worried at one point the car might have an oil leak - Simon asked me to get it checked by a local garage, he was quite responsive and understanding. Turned out the car was just fine - I had mistaken a oil patch from a different car. It was reassuring to know that if there was a problem, Simon would have looked into it promptly. Pleasure doing business :)

- Asiri Rathnayake

Recently bought through the guys and from the first call up to now with aftercare they have provided, the service from Simon and Ricky has been amazing! Everything moved swiftly and I was driving away in my new car days later! When it comes to buying another car, I’ll be returning!

- Zac Bendall

Awesome, friendly and professional service that made the process of buying a car an absolute breeze. Swift communication, no pushy sales pitches, and generally a pleasure from start to finish. Many thanks to Simon for your help! Highly recommend.

- Danny Newman

Cant thank Simon enough! the hole experience was just amazing, communication was excellent! so so pleased I got my new baby from here! thanks again 😁

- Charlotte Gormer

Second quality car we have purchased from Key Auto Sales over the years Ricky always manage's to find the vehicle with the right specifications. A pleasure to do business with.

- Mel Neal

Exceptional service from the first call I made to them. No hassle, honestly talked me through the car I was interested in and went above and beyond with servicing and collection. Lovely chaps.

- Kev Colbear

Both Simon and Ricky were friendly and gave excellent customer service. There was no pressure buying a new car from them. The sale was smooth and completed in a week which was fantastic. I'm so chuffed with my new car and really glad I chose to buy from this dealership. I would highly recommend to family and friends.

- Tasmin 79

Buying a car from these guys was smooth, easy and nothing was an issue. Part exchanged my car with no problem and they got the car ready for pickup in a day. Most of the paperwork was done before I picked up the car :-) Would recommend if your looking for a car.

- Luke Bonnett

Simon and Ricky are really helpful, and easy to deal with. I would give them 12 out of 10 for service and attention to detail. I would recommend them to all my friends and family. Once again thank you so much for making buying a new car so easy.

- Mark Osmond

Simon and Ricky were both excellent when dealing with my wife and I recently. They were great with the kids and were really accommodating for test drives etc. The service was so good in fact, that we purchased a car each rather than just one for me!

- Joby Cole

Simon is friendly and professional. Got a fast turn around for purchasing vehicle. Would definitely recommend this dealership to family and friends.

- Kym J E Coventry

Brilliant service from start to finish. Really friendly and quick service that couldn't be faulted in anyway!

- Dan Hayden

Their service they give is great. Brought a car from them. No pressure gave advice and even pushed for a cheaper car ( brought dearer) would recommend a visit if u going to buy a 2nd hand car.

- Ian Lowe

Thanks Simon and Rick for a good and friendly buy. No reason to fault yourselves and one month in no reason to fault the car. Regards Steve

- Steve Smith

Traded in my BMW X3 for a lovely Mercedes ML, Simon was very helpful and couldn’t of made the process easier, very professional but at the same time friendly and treated me very well, I would definitely recommend them to anyone, in fact I’ve asked them to look for a car for my sister!

- Jane Askew

We recently bought two cars from Key Auto, for myself and partner. Simon was fantastic, he spent time discussing the best options for us, without any salesman pressure. If you are looking at getting a car I'd highly recommend Key Auto, we have had nothing but a very positive experience with them and would definitely use them again.

- Dawn Michelle

"Top quality service"

- Ian Lowe

Just brought a car from them. Top quality service. No pressure to buy. Helpful and gave advice even if meant sold a cheaper car. Keep up great work

"Great cars and great service!"

- Simon T

Very clean, low mileage cars. Great service with very understanding and genuine staff. Would definitely buy another car from this dealer.

"Amazing place to buy a car"

- Tia Jordan

Just purchased a car this week from key auto sales (Ricky). Amazing place to buy a car, so friendly and helpful and everything is explained thoroughly. The service before buying during and after is fab! Anything I needed help with or any questions they were answered and sorted out! Very understanding and lovely place to buy a car! Highly recommend and will definitely continue to buy from here in the future! Even my boyfriend wants to buy one from here now!
Thank you for the amazing car and service!x

"Brilliant place to buy a car"

- Sarah Allum

Just purchased my first car today from here, with the help of Simon. Brilliant place to buy a car, so friendly and helpful and everything is explained so throughly!! Very Highly recommend and will definitely continue to spread the word about the amazing business !!!
Thank you to Simon and ricky! X

"Ricky was extremely helpful"

- Darren Chant

My daughter purchased a car from Key Auto Sales about 5 months ago now and she hasn’t had any problems whatsoever. Ricky was extremely helpful and provided a high level of service. I can highly recommend purchasing a vehicle from them.

"Real Pleasure"

- Leonie Rathbone

It was a real pleasure buying a car from Ricky who took great care and trouble to make sure the car was sold in the best condition. The car is superb. Ricky also responds to questions quickly and he is there to help after the sale - should you need it. Would highly recommend buying a car from Key Auto Sales

"Very helpful"

- Norman Ord

Very helpful and genuine in all respects. Thank you.

"Confidence buy"

- Dean Bannerman

Brought me car 6 months ago had no problems rickys a nice guy helpful so good me son has brought a car from him buy with confidence buy from key autos

"Really helpful"

- Peter

Ricky emailed me by the next morning, I arranged a viewing a few days later, on meeting Ricky he let us look over the car and form our own conclusions, in the office we discussed the vehicle, he was really helpful and friendly there was no pressure to buy, a pleasure to do business with.

"Extremely helpful"

- Sue

I saw a lovely Fiat 500 on Key Autos website and completed a valuation form as I wanted to part exchange my Renault Clio. I was phoned shortly afterwards by Ricky from Key Autos and made an appointment to view the Fiat. Ricky was extremely helpful, we had a test drive and he addressed all our concerns. We bought the Fiat and are very happy with the car and great service at Key Autos. Thanks Ricky.

"Key Auto Trade service"

- Peter D

Straight forward and friendly service. I barely spent an hour and the car was ready for me to take home.

"My experience"

- Bilkees A

I bought my car at key auto trade and I had a very good experience with pre and post purchase services. They go out of their way to achieve customer satisfaction.They are highly recommended.

"Would recommend"

- Tasha James

Brought our car from here about a month ago now! The service was really good and Simon kept us up to date the whole way through! Would recommend buying a car from here!

"Extremely happy"

- Kerri Bodenham

Simon was very helpful with buying my first car which I am extremely happy with!. Everything was explained clearly and to the point, couldn’t have been easier. I would highly recommend.

"Would highly recommend"

- Kerry Hartney

Recently purchased a little Fiat 500. Purchase and part ex went very smoothly, both Simon and Ricky were very helpful with after sales. Would highly recommend.

"Exactly the right vehicle"

- Carol Cooper

Having suddenly been faced with an insurance write off it was imperative that we found a new car quickly. This was no problem with Key Autos as they had exactly the right vehicle sitting on their forecourt. We received exemplary service from Ricky and his staff from start to finish and the transaction was completed within a couple of days. Thank you Key Autos, you made the trauma of an unexpected accident go much more smoothly.

"Highly Recommended"

- Tej Matharu

Highly recommended - I have bought 2 cars from Key Auto Sales. Ricky has been great in his dealings. Always a pleasure to work with people who put their customers first! Thanks very much.

"5 Stars"

- Donna Staines

5 stars all round, would highly recommend this garage to everyone, very helpful in every sense, smooth sale and not pushy in any way like all other garages I went to, thank u, I love my car

"Extremely helpful"

- Amanda Bonass

Would recommend to anyone of thinking of getting another car, they are not pushy they are extremely helpful, and their after sales I cannot fault

"Would recommend them to anyone"

- Russel Ing

Sold my BMW X5 for me Ricky did everything sold within a few weeks and money transfered to me that day. Would recommend them to anyone. Will be back soon to replace my current car. highly recommended

"Definately be returning"

- Trudy, Adam & the kids

I have already highly recommended this place to 2 of my friends.
The quality of service before during & after sale is excellent. If I needed any questions answered help or advise ricky is always there. I have owned my car now for a while and it runs like clock work
When I decide to up grade in years to come I will most definitely be returning back thank you for a fantastic and frendly service.

"Highly recommend!"

- Katie B

Great experience - friendly team, really happy with my new car!

"Good service"

- Graeme C

Good service car was only a part ex to clear but was clean and runs a treat , Staff were polite and helpful .

"Key auto sales great company"

- Steven Knight

I just want to thank Simon for all he has done to get my new car key auto sales great company

"Lovely place"

- Becci Curry

Lovely place, Simon was so helpful and friendly. Made the whole experience very personal and easy. Great at keeping contact with me and working with my situation to get what I wanted. Very impressed!

"Positive Experience"


Me and my family have brought several cars from key auto sales and we have always had a positive experience with the owners. No pushy sales pitches, calm natured and committed to there customers long after sales are made.

"Extremely Happy"

- Savinder Virdee

Purchased my mothers car from Rick Riat of Key auto sales, was extremely happy from the outset, they helped souse the car and were magnificent with there after sales services, and the price was very keen.
Good Luck guys

"Friendly and Helpful"

- Jane Jansen

Very friendly and helpful, not pushy like some garages

"Peace of mind"

- Happy Customer

They are friendly and in our particular case very helpful as they had to search for the service history as the previous owner lost the book. This allowed me to then call the previous service/MOT garage and find out information and have peace of mind. Very pleased with this garage and the service provided by Ricky.

"Great Experience"

- Rianne Aspinall

Great experience, Ricky was very helpful and even gave me and my boyfriend a lift home due to having no car in the pouring rain. Car had a little scratch which he also got sorted for me. Very nice guy and a good deal £550 less than what was the recommended market price

"Very Helpful"

- Tony

Very helpful and competitively priced.


- Rosie Stanley

Ricky was very helpful with what I needed and worked around my time, he kept me updated all the time and was a very good salesman overall the sale was excellent! I recommend highly! A very good business.

"No hastle at all!"

- Ryan

No hassle at all! Ricky was easy going and very helpful. Would definitely recommend keyautos to buy a car from, I feel like I got a great car from these guys.



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Please call us to discuss test drive options on 01376 344288 or 01376 328700   -   Walk around videos available upon request